Frequently Asked Questions (FAQ) – qqbespoke.com
Q1: How do I request a quote for custom jewelry?
As a direct jewelry factory, we provide personalized quotes based on your specific design, materials, and quantity. For the most accurate estimate, please share clear images, sketches, or product links along with your specifications (e.g., metal type, stone details, sizing) via WhatsApp or email. We typically respond within a few hours during business days.
Q2: What payment methods do you accept?
We offer secure and flexible payment options including Bank Transfer (TT), Wise,, Alipay, and Western Union. A 50% deposit is required to commence production, with the remaining balance due before shipment. For your assurance, we will share detailed photos and videos of the completed piece for final confirmation prior to payment of the balance.
Q3: Do you work with individual customers or only wholesalers?
We cater to both! Whether you are seeking a unique piece of custom 18k gold jewelry for yourself or are a retailer looking for reliable wholesale jewelry supply, our factory-direct model ensures exceptional value and quality for all clients.
Q4: What materials are used in your jewelry?
We specialize in high-purity materials to guarantee longevity and luxury. All our custom 18k gold jewelry is crafted from solid 18K yellow, white, or rose gold. We also work with platinum, sterling silver, and source genuine gemstones and GIA-certified diamonds upon request.
Q5: Is brand-style packaging included?
Yes. Every piece is delivered in premium, brand-equivalent packaging that includes a gift box, authentication card, and a polishing cloth, ensuring a complete luxury unboxing experience.
Q6: Can I see examples of your previous work?
Absolutely. We maintain an extensive portfolio of completed custom Cartier jewelry projects and original bespoke designs. Contact us via WhatsApp or email, and we’ll gladly share our latest gallery and customer photos.
Q7: What is the typical production time?
Standard production time for most wholesale jewelry and custom orders is 7-10 business days after deposit confirmation. More intricate or large-volume orders may require additional time, which we will communicate upfront.
Q8: Do you offer international shipping?
Yes, we provide free fully-tracked shipping worldwide via reliable couriers. Delivery typically takes 3-5 business days after dispatch. All shipments are insured for your peace of mind.
Ready to Start Your Project?
Have more questions? Our team is here to guide you through every step.
WhatsApp: +852 46358304
Email: Wghsgsldgds2@gmail.com